198 Wincolmlee, Hull. HU2 0PZ
We’re open Monday – Friday, 8 a.m. – 5:00 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
All hoddies are delivered Free of Charge in the UK and around Europe. Check on checkout for countries that are charged a delivery fee.
Which payment methods are accepted in the Online Shop?
We accept all payment methods online. From Direct Debit cards and direct bank transfers. You can also purchase via Credit Card on the checkout.
How long will delivery take?
On average you will receive your items within 14 days. Deliveries can take from 5 days to 40 days. We deal directly with the supplier who actually creates the Hoodies. Some of the Designer Hoodies have to be created and then shipped to your location. Depending on where you are the maximum it can take is 40 days. We will supply you with a unique tracking code so you can track the location of your order at any time.
How secure is shopping in the Online Shop? Is my data protected?
We strictly do not share your information outside this website. All information that you provide is in the strictest confidence, and our website is 100% secure.
What exactly happens after ordering?
You will receive an email about your order. Within 24 hours, you will also get information about your tracking, so you can keep updated when your Hoodie will arrive.
Do I receive an invoice for my order?
All orders will receive an invoice and tracking number.